The government on Tuesday blamed IndiGo’s internal rostering disruptions for the mass cancellations and delays that the airline has been witnessing for the last eight days. Speaking in the Lok Sabha, Union Aviation Minister Ram Mohan Naidu said operations were stabilising fast and IndiGo is being held accountable for the crisis.
Naidu said show cause notices were issued to the senior officials of the airline, seeking their response over the crisis.
“I would like to inform this august House that the disruption caused by IndiGo’s recent operational failures is now rapidly stabilising. Accountability will be ensured. DGCA has issued show cause notices to IndiGo’s senior leadership and commenced a detailed enforcement investigation. Depending on the outcome, strict and appropriate action, as empowered under the aircraft rules and act, will be taken,” Naidu said while addressing the issue in the lower house.
“No airline, however large, will be permitted to cause such hardship to passengers through planning failures, non-compliance or non-adherence to statutory provisions,” he added.