Hemanta Biswa Sharma chosen as bjp leader in Assam, set...
May 10, 2026
In a detailed statement titled “We are truly sorry, and we will take care,” the airline acknowledged the “immense inconvenience and distress” caused in recent days and assured customers that every possible effort is being made to restore operations.
The airline said all affected passengers will automatically receive refunds to their original payment method, and it has announced a full waiver on all cancellations and rescheduling requests for travel between December 5 and 15, 2025.
“We do deeply apologise and understand how difficult the past few days have been for many of you,” IndiGo said, adding that although the situation will not stabilise immediately, it will “do everything in our capacity to help you in the meantime and to bring our operations back to normal at the earliest.”
